The Regulation of the Property Services Industry |
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The PSRA Board Members
The PSRA Board Members
. Ms. Geraldine Clarke (Chairperson)
. Mr. Edward Carey
· Mr. Patrick Davitt
· Ms. Deirdre Fox
· Mr. Martin Hanratty
· Ms. Josephine Henry
. Mr. Paul Mooney
· Ms. Regina Terry
. Ms. Hilary Griffey
. Ms. Aideen Hayden
. Mr. Muiris O’Ceidigh
Fees: Members of the Authority will be paid Category 4 fees* as follows:
Chairperson - €8,978
Member - €5,985
*Departmental representatives and other public sector employees will not be paid any fees.
Geraldine Clarke (Chairperson): is a solicitor with Gleeson McGrath Baldwin, Solicitors, Dublin. She is head of the firm’s Litigation Department. She has extensive experience in all aspects of commercial and general litigation practicing in the areas of banking, intellectual property, employment, EU law, product liability and general contract disputes. Geraldine is a past President of the Law Society and Founding Director of the Irish Centre for European Law. A fluent French speaker, she was head of the Irish Delegation to the CCBE (Council of Europe Bars and Law Societies) for a number of years and is now the representative of the Law Society to the IBA (International Bar Association). She is a member of the Irish Financial Services Appeals Tribunal which was established to decide appeals from decisions of the Financial Regulator. Geraldine was a member of the PSRA Implementation Group which was set up to assist and advice on practical matters relating to the establishment of the new body and to prepare for the new licensing system. As Chairperson Designate, Geraldine engaged with the Joint Committee on Justice, Defence and Equality on 27 March, 2012.
Edward Carey: is Managing Director, Property Team Carey Auctioneers, Enfield, Co. Meath. He has 20 years professional industry experience as a practicing auctioneer and valuer. Edward is a former President of the Irish Auctioneers and Valuers Institute (IAVI) and is currently Chairman, Residential Agency Practice Group, Society of Chartered Surveyors Ireland.
Patrick Davitt: has worked in auctioneering for over 30 years. He was a member of the Auctioneering/Estate Agency Review Group in 2004 set up to look at auctioneering practices in Ireland one of whose recommendations was the setting up of the Property Services Regulatory Authority. Patrick has been a member of the Institute of Professional Auctioneers and Valuers (IPAV) since 1983 and a Fellow of the Institute since 1985. He was arbitrator of the Private Residential Tenancies Board (PRTB) in 2004. He is currently a consultant to an insurance brokerage he set up in 1981 but which is currently owned by Campion Insurance.
Deirdre Fox: has, for the last five years, been the Chairperson of the Board of a Owners Management Company. Deirdre was engaged by Dublin City Council as a mentor for owner management companies and she established the Apartment Owners Network in 2008 to provide a voice for members of management companies. Opinions provided by the Network were considered by the Law Reform Commission and by the Department of Justice in their drafting of the Multi Unit Development Act 2011. Deirdre presented the consumer view point on the Act at the Sustainable Communities and Housing Committee in Dublin Castle in 2011.
Martin Hanratty: has a M.Sc. in Planning and Development and has worked in the construction and property industries for over 35 years. He currently lectures in the Dublin Institute of Technology School of Real Estate and Construction Economics. He is also the Head of the Department of Real Estate at the college where he is responsible for a number of courses in the property area ranging from Ordinary Degree to MSc level. Martin is a member of the Society of Chartered Surveyors Ireland Surveying Courses Accreditation Committee.
Josephine Henry: has been employed since 1997 as an Advocate Planner for Inner City Communities with Community Technical Aid (CTA) Dublin. She has to date completed over 100 consultations/reports on local plans, leisure projects, planning schemes, infrastructure projects, RAPID Plans, traveller housing, play design and disability access. She has provided training to communities and councillors on the Irish Planning System and advised communities and councillors on three successive Dublin City Development Plans. Josephine’s qualifications include a Certificate in Housing Management (Development and Inclusion for those with Disabilities) from the National college of Ireland and Irish Council for Social Housing; an MSc in Spatial Planning from DIT and a Diploma in Legal Studies. She is currently a member of the Citizen Information Board (CIB) and a former member of Comhar (National Sustainable Development Partnership) 2002-2004.
Paul Mooney: has worked exclusively in Property Management in Ireland for twenty years. He is a Director/Partner in Strathmore Ivernia Ltd offering Property Management and Consultancy services to Owner Management Companies and other property owners and occupiers. As a member of the Irish Property and Facility Managers Association he was part of the delegation in 2006/07 making presentations to the Law Reform Commission, Officer of Director of Corporate Enforcement, National Property Services Regulatory Authority and the National Consumer Agency regarding issues and difficulties in Multi Unit Developments. Paul holds a Diploma in Auctioneering and Valuations from the Irish Auctioneers and Valuers Institutes and is a member of the Society of Chartered Surveyors of Ireland. He is an accredited Mediator with Mediation Forum Ireland. He completed Adjudication Induction for Private Residential Tenancies Board (2004).
Regina Terry: is a Principal Officer in the Civil Law Reform Division of the Department of Justice and Equality. During the course of her career she has worked on a variety of legislative projects. She is also a non-practising barrister.
Hilary Griffey: Solicitor with a recent MBA and Corporate Governance qualifications. Extensive experience in legal, regulatory, commercial and business affairs.
Aideen Hayden: Solicitor and Housing Policy Analyst. Experience of Consumer Affairs, Business and Finance. Member of the Irish Senate 2011-2016.
Muiris O’Ceidigh: Chief Executive, National Milk Agency. Dr Keady established the National Milk Agency (NMA) as a state regulator and developed a national regulatory system in the Dairy industry. Former Solicitor with expertise in contract law, property law and administrative law. Dr Keady holds a Doctorate in Governance from Queen’s University Belfast.
. Ms. Geraldine Clarke (Chairperson)
. Mr. Edward Carey
· Mr. Patrick Davitt
· Ms. Deirdre Fox
· Mr. Martin Hanratty
· Ms. Josephine Henry
. Mr. Paul Mooney
· Ms. Regina Terry
. Ms. Hilary Griffey
. Ms. Aideen Hayden
. Mr. Muiris O’Ceidigh
Fees: Members of the Authority will be paid Category 4 fees* as follows:
Chairperson - €8,978
Member - €5,985
*Departmental representatives and other public sector employees will not be paid any fees.
Geraldine Clarke (Chairperson): is a solicitor with Gleeson McGrath Baldwin, Solicitors, Dublin. She is head of the firm’s Litigation Department. She has extensive experience in all aspects of commercial and general litigation practicing in the areas of banking, intellectual property, employment, EU law, product liability and general contract disputes. Geraldine is a past President of the Law Society and Founding Director of the Irish Centre for European Law. A fluent French speaker, she was head of the Irish Delegation to the CCBE (Council of Europe Bars and Law Societies) for a number of years and is now the representative of the Law Society to the IBA (International Bar Association). She is a member of the Irish Financial Services Appeals Tribunal which was established to decide appeals from decisions of the Financial Regulator. Geraldine was a member of the PSRA Implementation Group which was set up to assist and advice on practical matters relating to the establishment of the new body and to prepare for the new licensing system. As Chairperson Designate, Geraldine engaged with the Joint Committee on Justice, Defence and Equality on 27 March, 2012.
Edward Carey: is Managing Director, Property Team Carey Auctioneers, Enfield, Co. Meath. He has 20 years professional industry experience as a practicing auctioneer and valuer. Edward is a former President of the Irish Auctioneers and Valuers Institute (IAVI) and is currently Chairman, Residential Agency Practice Group, Society of Chartered Surveyors Ireland.
Patrick Davitt: has worked in auctioneering for over 30 years. He was a member of the Auctioneering/Estate Agency Review Group in 2004 set up to look at auctioneering practices in Ireland one of whose recommendations was the setting up of the Property Services Regulatory Authority. Patrick has been a member of the Institute of Professional Auctioneers and Valuers (IPAV) since 1983 and a Fellow of the Institute since 1985. He was arbitrator of the Private Residential Tenancies Board (PRTB) in 2004. He is currently a consultant to an insurance brokerage he set up in 1981 but which is currently owned by Campion Insurance.
Deirdre Fox: has, for the last five years, been the Chairperson of the Board of a Owners Management Company. Deirdre was engaged by Dublin City Council as a mentor for owner management companies and she established the Apartment Owners Network in 2008 to provide a voice for members of management companies. Opinions provided by the Network were considered by the Law Reform Commission and by the Department of Justice in their drafting of the Multi Unit Development Act 2011. Deirdre presented the consumer view point on the Act at the Sustainable Communities and Housing Committee in Dublin Castle in 2011.
Martin Hanratty: has a M.Sc. in Planning and Development and has worked in the construction and property industries for over 35 years. He currently lectures in the Dublin Institute of Technology School of Real Estate and Construction Economics. He is also the Head of the Department of Real Estate at the college where he is responsible for a number of courses in the property area ranging from Ordinary Degree to MSc level. Martin is a member of the Society of Chartered Surveyors Ireland Surveying Courses Accreditation Committee.
Josephine Henry: has been employed since 1997 as an Advocate Planner for Inner City Communities with Community Technical Aid (CTA) Dublin. She has to date completed over 100 consultations/reports on local plans, leisure projects, planning schemes, infrastructure projects, RAPID Plans, traveller housing, play design and disability access. She has provided training to communities and councillors on the Irish Planning System and advised communities and councillors on three successive Dublin City Development Plans. Josephine’s qualifications include a Certificate in Housing Management (Development and Inclusion for those with Disabilities) from the National college of Ireland and Irish Council for Social Housing; an MSc in Spatial Planning from DIT and a Diploma in Legal Studies. She is currently a member of the Citizen Information Board (CIB) and a former member of Comhar (National Sustainable Development Partnership) 2002-2004.
Paul Mooney: has worked exclusively in Property Management in Ireland for twenty years. He is a Director/Partner in Strathmore Ivernia Ltd offering Property Management and Consultancy services to Owner Management Companies and other property owners and occupiers. As a member of the Irish Property and Facility Managers Association he was part of the delegation in 2006/07 making presentations to the Law Reform Commission, Officer of Director of Corporate Enforcement, National Property Services Regulatory Authority and the National Consumer Agency regarding issues and difficulties in Multi Unit Developments. Paul holds a Diploma in Auctioneering and Valuations from the Irish Auctioneers and Valuers Institutes and is a member of the Society of Chartered Surveyors of Ireland. He is an accredited Mediator with Mediation Forum Ireland. He completed Adjudication Induction for Private Residential Tenancies Board (2004).
Regina Terry: is a Principal Officer in the Civil Law Reform Division of the Department of Justice and Equality. During the course of her career she has worked on a variety of legislative projects. She is also a non-practising barrister.
Hilary Griffey: Solicitor with a recent MBA and Corporate Governance qualifications. Extensive experience in legal, regulatory, commercial and business affairs.
Aideen Hayden: Solicitor and Housing Policy Analyst. Experience of Consumer Affairs, Business and Finance. Member of the Irish Senate 2011-2016.
Muiris O’Ceidigh: Chief Executive, National Milk Agency. Dr Keady established the National Milk Agency (NMA) as a state regulator and developed a national regulatory system in the Dairy industry. Former Solicitor with expertise in contract law, property law and administrative law. Dr Keady holds a Doctorate in Governance from Queen’s University Belfast.
Codes of Practice
One of the functions of the Authority is to set standards for the provision of property services. A Code of Practice sets such standards of ethical behaviour and details how property services providers should deal with each other, their clients and the public.
The Authority has produced a Code of Practice for Property Services Providers (Auctioneers and Estate Agents).
This Code sets out the minimum standards to be expected of Auctioneers and Estate Agents in the provision of property services. If you are concerned that an Auctioneer/Estate Agent has not applied these standards, check the Public Register of Licensees to see if he/she has subscribed to the code. If he/she is recorded as having subscribed to the Code, you can make a complaint to the Authority.
It should be noted that, while the Code is voluntary at present, once the Authority is put on a Statutory basis the Authority will have the power to make the Code a legally binding instrument.
If you have a complaint, regardless of whether the Auctioneer/Estate Agent has signed up to the Code, you may still write to the Authority and register your complaint for future reference.
How to complain about alleged non-compliance with the Code of Practice.
A complaint must be in writing and can be sent to
The Disciplinary Board
PSRA
2nd Floor
Abbey Buildings
Abbey Road
Navan
Co. Meath
You must identify yourself, giving full contact details of name, postal address, daytime phone number and e-mail address (if available). You must also identify the Auctioneer/Estate Agent, giving contact details. If you have been dealing with a specific person, please give that person’s name and contact details. You then must supply details of the nature of the complaint along with copies of any relevant documentation (which may include letters, e-mails, forms, advertisements).
Code of Practice
The Authority has produced a Code of Practice for Property Services Providers (Auctioneers and Estate Agents).
This Code sets out the minimum standards to be expected of Auctioneers and Estate Agents in the provision of property services. If you are concerned that an Auctioneer/Estate Agent has not applied these standards, check the Public Register of Licensees to see if he/she has subscribed to the code. If he/she is recorded as having subscribed to the Code, you can make a complaint to the Authority.
It should be noted that, while the Code is voluntary at present, once the Authority is put on a Statutory basis the Authority will have the power to make the Code a legally binding instrument.
If you have a complaint, regardless of whether the Auctioneer/Estate Agent has signed up to the Code, you may still write to the Authority and register your complaint for future reference.
How to complain about alleged non-compliance with the Code of Practice.
A complaint must be in writing and can be sent to
The Disciplinary Board
PSRA
2nd Floor
Abbey Buildings
Abbey Road
Navan
Co. Meath
You must identify yourself, giving full contact details of name, postal address, daytime phone number and e-mail address (if available). You must also identify the Auctioneer/Estate Agent, giving contact details. If you have been dealing with a specific person, please give that person’s name and contact details. You then must supply details of the nature of the complaint along with copies of any relevant documentation (which may include letters, e-mails, forms, advertisements).
Code of Practice
Register of Licensed Property Services Providers
The “Register of Licensed Property Services Providers” comprises a list of Property Service Providers (Auctioneers/Estate Agents, Letting Agents and Management Agents) licensed by the Authority under the Property Services (Regulation) Act 2011. The particulars published in the Register include:
- the Name, Address and Licence Number of the Property Services Provider,
- the Class of Property Services Provider (i.e. Company, Partnership, Sole Trader/Independent Contractor or Principal/Employee),
- the Description of Property Service which the Property Services Provider is Licensed to Provide (i.e. [A] Auction of Property other than Land, [B] Purchase or Sale, by whatever means, of Land, [C] Letting of Land and [D] Property management Services), and
- the Expiry Date of the Licence.
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